SAOT Infrastructure Support Services

Contact and Support

If you are in a Student Affairs department supported by the SAOT-ISS and have a technical problem or request, please submit a ticket by emailing saotticket@ucdavis.edu. State the issue in the subject line with a fuller description in the message body.

Who We Are

Infrastructure Support Services (ISS) provides computing services to departments within the division of Student Affairs. By centralizing and leveraging services across the division ISS is able to provide enterprise level solutions while reducing departmental costs. ISS works in an ever-changing technical environment to provide users with the best solutions for their needs.

Services

Cloud in the Premise Model at UC Davis:

  • Virtualization - Microsoft Hyper-V and Linux for hardware replacement
  • Firewall Security - Redundant Enterprise Level
  • File Shares – Accessible in the cloud & locally 
  • Virtual Desktop – Cloud base solution for Windows Desktops- Anytime\Anywhere
  • Networked Personal Storage – Secure Storage in the SAOT Cloud
  • Backup Services - for networked file shares and virtual servers

Supported Departments

  • College Opportunity Program
  • Cross Cultural Center
  • UC Davis Stores
  • Educational Opportunity Program
  • Graduate Student Association
  • Lesbian Gay Bisexual Transgender Queer Intersex Asexual Resource Center
  • Office of the University Registrar
  • Transfer Reentry Veterans Services
  • Student Academic Success Center
  • Student Judicial Affairs
  • Student Recruitment and Retention Center
  • Vice Chancellor Student Affairs Office
  • Women's Resources and Research Center